Video Experience

Through our exciting video chat experience, your customers can connect, interact, and have their questions answered or issues resolved more efficiently than ever before. Let’s recreate “face-to-face” experiences with your customers!

Video Concierge

Our agents come with VIP concierge-level experience. Their training includes luxury lifestyle management and 5-star hotel gold standards.

Video Chat Assistance

Our secret sauce ensures we achieve a professional visual, vocal, and verbal presentation your customers expect and deserve.

Customized Video Solutions

We will incorporate and amplify your brand identity with every customer interaction.

Our Customers Love Us

We pride ourselves in Customer Experience and customer satisfaction. The best way to showcase that is what our clients have to say about us.

"Tariq and the team at BCX’s are one of the leaders in promoting and securing meaningful BPO opportunities in South Africa."
Zondwa Mandela
Chairman, Mandela Foundation
“I consider Tariq one of the fathers of the BPO industry in India and a unique worldwide professional warrior that knows the industry inside out.”
Roger Pena
“Tariq is a great professional with experience in managing BPO organizations and helped us translate strategies into operational excellence.”
Romy Ulloa
Executive Director, JPMorgan Chase
“Tariq successfully built global operations for Apple. He was a pioneer, launching Speech Analytics to improve CSAT and NPS.”
Jeff Yentis
VP Strategic Programs, Khoros