Create unique guest experiences by collecting actionable feedback and surprising visitors through SMS and other digital media.

For Guests

Digital messaging provides a convenient method for guests to contact you before, during, and after their visit. Your guests benefit from an enhanced experience through digital communications channels.

For Staff

BrainCX helps redirect front desk calls to a messaging system. This allows your employees to prioritize and delegate guest demands more effectively. The messaging system enables team members to assist numerous guests simultaneously, prioritize requests, and take the time necessary to formulate a proper response.

For Managers

We can provide powerful analytic tools to monitor trends in guest requests, response statistics by department, and identify areas for improvement.

Our Customers Love Us

We pride ourselves in Customer Experience and customer satisfaction. The best way to showcase that is what our clients have to say about us.

"Tariq and the team at BCX’s are one of the leaders in promoting and securing meaningful BPO opportunities in South Africa."
Zondwa Mandela
Chairman, Mandela Foundation
“I consider Tariq one of the fathers of the BPO industry in India and a unique worldwide professional warrior that knows the industry inside out.”
Roger Pena
“Tariq is a great professional with experience in managing BPO organizations and helped us translate strategies into operational excellence.”
Romy Ulloa
Executive Director, JPMorgan Chase
“Tariq successfully built global operations for Apple. He was a pioneer, launching Speech Analytics to improve CSAT and NPS.”
Jeff Yentis
VP Strategic Programs, Khoros