Customer Experience

Every customer wants to feel like they’re your only customer. Every customer wants to be heard, seen, and have their questions answered quickly.

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Multi-Channel Sales, Customer Service and Technnical Support

Attract and retain more customers through video call, chat, text, social media, app messaging, good old email, voice call, and/or all of the above. ​

Back Office Support

Our customized, fast, and organized back-office services will take your administrative tasks to a whole new level. ​

Our Customers Love Us

We pride ourselves in Customer Experience and customer satisfaction. The best way to showcase that is what our clients have to say about us.

"Tariq and the team at BCX’s are one of the leaders in promoting and securing meaningful BPO opportunities in South Africa."
Zondwa Mandela
Chairman, Mandela Foundation
“I consider Tariq one of the fathers of the BPO industry in India and a unique worldwide professional warrior that knows the industry inside out.”
Roger Pena
“Tariq is a great professional with experience in managing BPO organizations and helped us translate strategies into operational excellence.”
Romy Ulloa
Executive Director, JPMorgan Chase
“Tariq successfully built global operations for Apple. He was a pioneer, launching Speech Analytics to improve CSAT and NPS.”
Jeff Yentis
VP Strategic Programs, Khoros